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The diner is king. That’s why great service is key to a restaurant’s success. If the food is good, but not the service – from greeting, ordering, serving to paying – is bad, then it’s likely that diners won’t come back.
What should you keep in mind to ensure you’re offering great service to your diners?
Making diners feel at home
From offering a warm welcome to attentive service throughout the meal, here’s what you can do:
Provide service based on restaurant type
There are many restaurant types with many servicing models. See the various models and how you can provide diners with the appropriate service:
During buffet services, pay attention to:
Keep diners coming back for more
How do you get diners to return? Better yet, have them recommend your restaurant to their friends and family, here’s how: